{"id":403,"date":"2021-03-12T02:47:52","date_gmt":"2021-03-12T07:47:52","guid":{"rendered":"https:\/\/ferrocarrilcentral.com.pe\/frequent-questions\/"},"modified":"2025-05-23T16:55:43","modified_gmt":"2025-05-23T21:55:43","slug":"frequent-questions","status":"publish","type":"page","link":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/frequent-questions\/","title":{"rendered":"Frequent Questions"},"content":{"rendered":"

[vc_row content_placement=”middle” type=”vc_default” css=”.vc_custom_1614315229895{margin-bottom: 70px !important;}”][vc_column][vc_tta_accordion style=”outline” shape=”square” color=”black” gap=”10″ active_section=”1″ no_fill=”true” el_class=”faqffca”][vc_tta_section title=”How is the tourist car different from the classic car?” tab_id=”faq-1″][vc_column_text]The difference is that the tourist car has pullman type seats, reclining, panoramic windows, reading light, heating, air conditioning and passengers have access to the lookout bar car where they will serve a courtesy pisco sour, the classic car has straight seats They do not recline and are arranged for groups of 4 people 2 in front of 2 with a small table in the middle, it does not have heating, the passenger is provided with a blanket if required and the passengers do not have access to the lookout bar car.<\/p>\n

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[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Children from what age do they pay?” tab_id=”faq-2″][vc_column_text css=””]Children pay from the age of 3[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”If one buys a ticket to return on the date indicated on the ticket, can the departure be changed for a later date?” tab_id=”faq-3″][vc_column_text]No, you have to travel on your scheduled return date.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”If you bought your ticket with Visa, can you request a refund of your ticket?” tab_id=”faq-4″][vc_column_text css=””]There are no refunds for the travel ticket; it can only be postponed once[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What do you serve for breakfast and lunch?” tab_id=”faq-5″][vc_column_text]At Breakfast: 1 juice, 1 sandwich and 1 fruit salad; at Lunch: cooked vegetables, chicken stew with rice and 1 dessert, additionally tea, coffee, coca tea or mineral water are served.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can a person with heart problems or a pregnant person travel?” tab_id=”faq-6″][vc_column_text]It is recommended that your treating doctor issue you a Medical Certificate so that you can travel and also give you the indications that must be taken into account during the trip, the company will not assume any responsibility in case the passenger has a pre-existing illness.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Where does the passenger train leave from?” tab_id=”faq-7″][vc_column_text]The train leaves from the Desamparados Station behind the Government Palace, the address is Jr. Ancash N\u00ba 207 \u2013 Lima[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does the train have a doctor on board?” tab_id=”faq-8″][vc_column_text]No, the train has a professional nursing service, first aid kit and oxygen.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the maximum weight that each passenger can carry?” tab_id=”faq-9″][vc_column_text css=””]Each passenger may carry up to 15 kg of luggage[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How many tourist stops does the train make?” tab_id=”faq-10″][vc_column_text css=””]The train makes a tourist stop at San Bartolom\u00e9 Station, where the locomotive turns on the turntable to switch to the main track and begin the ascent to the Andes Mountains.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long is each tourist stop?” tab_id=”faq-12″][vc_column_text]Each tourist stop is approximately 10 to 15 minutes.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is there vegetarian food?” tab_id=”faq-13″][vc_column_text]Yes, upon request of the passenger to: ltagle@fcca.com.pe<\/a>, 1 week before the departure of the train.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you sell food on the train?” tab_id=”faq-14″][vc_column_text]No, only sandwiches, snacks, drinks, mineral water.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do the passengers traveling in the classic car have access to the lookout bar car and can they buy drinks or beverages?” tab_id=”faq-15″][vc_column_text]Only the passengers of the tourist car have access to the viewpoint bar car, the passengers of the classic car can ask their host to buy a drink or snack to serve them in their car.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can you take pets on the train?” tab_id=”faq-16″][vc_column_text]No, it’s forbidden.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can you buy with a Visa Card at the bar?” tab_id=”faq-17″][vc_column_text]Yes you can buy with Visa or Mastercard.<\/p>\n

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[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Are there bathrooms for ladies and gentlemen?” tab_id=”faq-18″][vc_column_text]No, they use the same bathroom and there is a ss.hh. for each passenger car.<\/p>\n

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[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do they have a dining car?” tab_id=”faq-19″][vc_column_text]No, so that the passengers of the tourist car can eat their food, a portable table is placed on the elbow of their seat, the passengers of the classic car have a small table in the middle.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can the tickets sold on the website be purchased with a credit card?” tab_id=”faq-20″][vc_column_text]Yes, with any credit card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Why can’t you buy with a Visa Card on the website and the operation is denied or your transaction could not be carried out?” tab_id=”faq-22″][vc_column_text]It is likely that the Card is not affiliated with the Verified by Visa Security System or that your issuing bank for some reason cannot process the purchase.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How can the card be affiliated to the Verified by Visa security system?” tab_id=”faq-23″][vc_column_text]You have to contact the bank that issued your card.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I go directly to the station to take the train with the printed Visa ticket?” tab_id=”faq-24″][vc_column_text css=””]Yes, with that printed sheet showing your purchase details, you can go directly to the station.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”To buy online, does my card need to be affiliated with the Verified by Visa security system?” tab_id=”faq-25″][vc_column_text]Yes, because that gives you security in your purchase.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you accept another card, for example Mastercard?” tab_id=”faq-28″][vc_column_text]Yes, we accept Mastercard, Ripley, CMR, Metro, Dinners and Ace cards[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can you take a bicycle on the train?” tab_id=”faq-29″][vc_column_text]The passenger must pack the bicycle and pay a fee of US$ 20[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can disabled passengers travel on the train?” tab_id=”faq-30″][vc_column_text]Yes, they must be located in the seats reserved for them and travel accompanied by a person who assists them.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do passengers travel insured?” tab_id=”faq-31″][vc_column_text]Yes, all passengers have travel insurance at the time of purchasing a ticket.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Does the amount to pay include lodging?” tab_id=”faq-32″][vc_column_text]No, the ticket price does not include the stay in Huancayo.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How long is the trip?” tab_id=”faq-33″ el_class=”El viaje dura aproximadamente 13 horas, porque el tren va despacio y hace 2 paradas tur\u00edsticas.”][vc_column_text]The trip takes approximately 14 hours.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can I transfer my ticket?” tab_id=”1748030483044-ebfa4b00-bf73″][vc_column_text css=””]No, the ticket is non-transferable. Please take the necessary precautions when making your purchase.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What happens if I don’t board the train on time at the designated stations?” tab_id=”1748030611667-986138f3-4c10″][vc_column_text css=””]Unfortunately, you will miss the opportunity to enjoy the experience of traveling on our train, as it is not possible to board at any other station. Please note that boarding begins at 6:00 a.m. and ends at 6:45 a.m.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row content_placement=”middle” type=”vc_default” css=”.vc_custom_1614315229895{margin-bottom: 70px !important;}”][vc_column][vc_tta_accordion style=”outline” shape=”square” color=”black” gap=”10″ active_section=”1″ no_fill=”true” el_class=”faqffca”][vc_tta_section title=”How is the tourist car different from the classic car?” tab_id=”faq-1″][vc_column_text]The difference is that the tourist car has pullman type seats, reclining, panoramic windows, reading light, heating, air conditioning and passengers have access to the lookout bar car where they will serve…<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-403","page","type-page","status-publish","hentry","description-off"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages\/403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/comments?post=403"}],"version-history":[{"count":5,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages\/403\/revisions"}],"predecessor-version":[{"id":716,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages\/403\/revisions\/716"}],"wp:attachment":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/media?parent=403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}