{"id":384,"date":"2023-01-24T17:23:53","date_gmt":"2023-01-24T22:23:53","guid":{"rendered":"https:\/\/ferrocarrilcentral.com.pe\/claims-book\/"},"modified":"2023-01-28T04:35:29","modified_gmt":"2023-01-28T04:35:29","slug":"claims-book","status":"publish","type":"page","link":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/claims-book\/","title":{"rendered":"Claims Book"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row type=&#8221;vc_default&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1674661313989{margin-top: 20px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">Enter your data correctly in the following form, to file a complaint or claim, you can also review the list of complaints and claims by clicking <a href=\"#\">here.<\/a><\/p>\n<p>[\/vc_column_text]<form id=\"formu\" action=\"https:\/\/www.ferrocarrilcentral.com.pe\/appfcca\/send_claims.php\" method=\"post\">\r\n                <div class=\"vc_row wpb_row vc_row-fluid form_libro\">\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-12\">\r\n                        <div class=\"vc_column-inner express-col2\">\r\n                            <h4>Seleccione un tipo<\/h4>\r\n                            <div class=\"optradio\">\r\n                                <input type=\"radio\" class=\"check-input\" id=\"reclamo\" name=\"cb_tipo\" value=\"R\" checked>\r\n                                <label for=\"reclamo\" class=\"check-label\">Reclamo<\/label>\r\n                            <\/div>\r\n                            <div class=\"optradio\">\r\n                                <input type=\"radio\" class=\"check-input\" id=\"queja\" name=\"cb_tipo\" value=\"Q\">\r\n                                <label for=\"queja\" class=\"check-label\">Queja<\/label>\r\n                            <\/div>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-6\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <span class=\"icomoon-user-3\"><\/span>\r\n                            <input type=\"text\" name=\"nombre\" class=\"\" placeholder=\"Nombres y Apellidos\" required>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-6\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <span class=\"icomoon-the7-font-the7-mail-07\"><\/span>\r\n                            <input type=\"number\" name=\"dni\" class=\"\" placeholder=\"N\u00famero de DNI\" required>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-6\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <span class=\"icomoon-phone-alt\"><\/span>\r\n                            <input type=\"tel\" name=\"telefono\" class=\"\" placeholder=\"Tel\u00e9fono\" required>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-6\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <span class=\"icomoon-mail-3\"><\/span>\r\n                            <input type=\"email\" name=\"email\" class=\"\" placeholder=\"micorreo@ejemplo.com\" required>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-12\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <span class=\"icomoon-location-3\"><\/span>\r\n                            <input type=\"text\" name=\"direccion\" class=\"\" placeholder=\"Direcci\u00f3n\" required>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-12\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <span class=\"icomoon-pen-1\"><\/span>\r\n                            <textarea name=\"mensaje\" cols=\"40\" rows=\"7\" class=\"\" placeholder=\"Ingrese su mensaje aqu\u00ed...\"><\/textarea>\r\n                        <\/div>\r\n                    <\/div>\r\n                    <div class=\"wpb_column vc_column_container vc_col-sm-12\">\r\n                        <div class=\"vc_column-inner\">\r\n                            <input type=\"submit\" class=\"enviarlibro\" value=\"ENVIAR\">\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/form><div class=\"ult-spacer spacer-69d84e2b4091e\" data-id=\"69d84e2b4091e\" data-height=\"45\" data-height-mobile=\"45\" data-height-tab=\"45\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;]<div id=\"ultimate-heading-119869d84e2b4094f\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-119869d84e2b4094f uvc-4047 \" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-119869d84e2b4094f h3'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}' ><h3 style=\"font-family:&#039;Montserrat&#039;;font-weight:800;color:#141719;\">CONTACT INFORMATION<\/h3><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-top:8px;height:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:#141719;width:40px;\"><\/span><\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1576384074438{margin-top: 20px !important;}&#8221;]<\/p>\n<p style=\"text-align: left;\">We offer you multiple ways to contact us.<\/p>\n<p>[\/vc_column_text]<div class=\"aio-icon-component  vc_custom_1615523250193  contacinfo style_1\"><div id=\"Info-box-wrap-4036\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#141719;border-style:solid;border-color:#141719;border-width:1px;width:50px;height:50px;line-height:50px;border-radius:0px;font-size:28px;display:inline-block;\">\n\t<i class=\"icomoon-location-3\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><div class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-4036 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Montserrat&#039;;font-weight:800;color:#141719;\">OFFICE<\/div><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-4036 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Av. Circunvalaci\u00f3n Golf Los Incas 170, Building MORE, Office 302, Santiago de Surco &#8211; Lima<\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component  vc_custom_1615523395119  contacinfo style_1\"><div id=\"Info-box-wrap-7314\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#141719;border-style:solid;border-color:#141719;border-width:1px;width:50px;height:50px;line-height:50px;border-radius:0px;font-size:28px;display:inline-block;\">\n\t<i class=\"icomoon-phone-alt\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><div class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7314 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Montserrat&#039;;font-weight:800;color:#141719;\">CALL US<\/div><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-7314 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><a href=\"tel:+5113905858\">(01) 390-5858 exhibit 222<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component  vc_custom_1674871392902  contacinfo style_1\"><div id=\"Info-box-wrap-9000\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#141719;border-style:solid;border-color:#141719;border-width:1px;width:50px;height:50px;line-height:50px;border-radius:0px;font-size:28px;display:inline-block;\">\n\t<i class=\"icomoon-whatsapp\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><div class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-9000 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Montserrat&#039;;font-weight:800;color:#141719;\">WHATSAPP<\/div><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9000 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><a href=\"httpss:\/\/wa.me\/+51989016789?text=Hola,%20necesito%20ayuda!\">+51989016789<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"aio-icon-component  vc_custom_1674871415663  contacinfo style_1\"><div id=\"Info-box-wrap-1058\" class=\"aio-icon-box left-icon\" style=\"\"  ><div class=\"aio-icon-left\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon advanced \"  style=\"color:#141719;border-style:solid;border-color:#141719;border-width:1px;width:50px;height:50px;line-height:50px;border-radius:0px;font-size:28px;display:inline-block;\">\n\t<i class=\"icomoon-mail-3\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-ibd-block\"><div class=\"aio-icon-header\" ><div class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-1058 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-family:&#039;Montserrat&#039;;font-weight:800;color:#141719;\">WRITE US<\/div><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-1058 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><a href=\"mailto:ltagle@fcca.com.pe\">ltagle@fcca.com.pe<\/a><\/div> <!-- description --><\/div> <!-- aio-ibd-block --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component --><div class=\"ult-spacer spacer-69d84e2b40bd8\" data-id=\"69d84e2b40bd8\" data-height=\"60\" data-height-mobile=\"60\" data-height-tab=\"60\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;vc_default&#8221;][vc_column width=&#8221;7\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1674661313989{margin-top: 20px !important;}&#8221;] Enter your data correctly in the following form, to file a complaint or claim, you can also review the list of complaints and claims by clicking here. [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column width=&#8221;4\/12&#8243;][vc_column_text css=&#8221;.vc_custom_1576384074438{margin-top: 20px !important;}&#8221;] We offer you multiple ways to contact us. [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-384","page","type-page","status-publish","hentry","description-off"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages\/384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/comments?post=384"}],"version-history":[{"count":7,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages\/384\/revisions"}],"predecessor-version":[{"id":452,"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/pages\/384\/revisions\/452"}],"wp:attachment":[{"href":"https:\/\/www.ferrocarrilcentral.com.pe\/en\/wp-json\/wp\/v2\/media?parent=384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}